Sara Saltanat Real Estate is a brand operated by Dorsa Kuyumculuk Sanayi ve Dış Ticaret Ltd. Şti., based in Istanbul, Türkiye (the “Company”, “we”, “us”).

• Address: Yenibosna Merkez Mh Kuyumcular Sk IVP C1 No 727 Istanbul Turkiye
• Email: info@sarasaltanat.com
• Phone / WhatsApp: +90 212 5280515

When you complete one of our forms, we collect only the information you choose to provide:

• Full name
• WhatsApp phone number
• Email address
• City of residence

Meta may also share with us the date and time of your submission and the ad or form you responded to.

We use your information only to:

1. Contact you by WhatsApp, phone or email about the property projects and services you asked about.
2. Answer your questions and send you the information you requested.
3. Keep a record of our communication with you.

We do not sell your information, and we do not use it for any purpose unrelated to your request.

We process your information based on your consent, where applicable, given when you submit the form, and to take steps you requested before entering into an agreement with us.

We process personal data in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK) and other laws that apply to you.

We may share your information only with:

• Our employees and authorized representatives who handle your inquiry.
• Service providers that help us communicate with you or store data (for example, messaging and email services), under confidentiality obligations.
• Authorities, when required by law.

Your information may be transferred to and stored in Türkiye and other countries where our service providers operate, subject to applicable data protection laws and international transfer requirements.

We take reasonable technical and organizational steps to protect personal information during and after transfer.

We generally retain personal information collected through inquiry and lead forms for up to 12 months after our last contact with you, unless a longer retention period is required by applicable law or necessary for an ongoing legal obligation.

We may delete or anonymize your information earlier when it is no longer necessary for the purpose for which it was collected, including following a valid deletion request where no legal basis for continued retention remains.

Subject to applicable law, you may:

• Ask what personal information we hold about you.
• Request the correction or updating of inaccurate or incomplete information.
• Request the deletion or anonymization of your information when the legal conditions are met.
• Withdraw your consent where processing is based on consent, and ask us to stop contacting you.

To exercise your rights, contact us at info@sarasaltanat.com . We will respond to your request as soon as possible and within 30 days, in accordance with applicable law.

We use reasonable technical and organizational measures to protect your information from loss, misuse and unauthorized access.

We may update this policy from time to time. The latest version will always be available on this page, together with its effective date.